‍A Deployment Support Engineer plans and supports new system installations, software and hardware upgrades, and other onsite services. To initiate these processes, this individual collaborates with project managers, customers, and product development teams.

They are the first point of contact for users who require support for their PCs, laptops, mobile devices, networking, telephony, applications, and printers, among others.

https://www.fieldengineer.com/skills/deployment-support-engineer